Patient and visitors satisfaction
We at the Acıbadem Healthcare Group believe that when it comes to healthcare, providing flawless medical services is not sufficient to become solution partners with our customers. In order to make them recover their health back and stay healthy we have to offer our services in a warm surrounding which carry high value for humanbeings. For the realization of this goal, with respect to their requirements we work as a professional team who always try to go beyond their expectations.

The "Patient-Focused" apporoach for us starts with the true understanding of our patients and visitors need. In accordance with this concept, every member of Acıbadem Healthcare Group may take the initiative for bringing fast solutions to these needs and always performs with the basic mission in mind. We believe in the responsibility of taking part in the decisions relating to patients recovery process and passing on the neccessary information to patients and visitors at every stage.

Quality and Permanent Improvement
While considering our present obligations we also invest in future and create new business models without abondoning our mission and basic values.

We always question our quality and effectiveness of our services together with our performance methods and try to improve them. Taking lessons from our own mistakes insıde the corporate, we support the formation of innovative and creative approaches and ideas.

By permanently following the current developments and scientific researches, we would like to reflect them to our own medical services.

In order to increase the productivity, effectiveness and quality of our services we take advantage of contemporary technological developments.

High Performance
We set high assertive goals to ourselves and to our institution. We constantly raise our expectations and strive to reach to excellence. We ask for the same effort and excellence from the other persons and firms we will work together.

We systematically keep track of our strive towards objectives, evaluate them fairly and share our successes with all participants.

Accuracy,Integrity and Ethical Approach
As corporate and individuals we perform with moral obligation and ethical values. In consistency with our vision, mission and values at each step, we take the responsibility of the results of our own actions.

In terms medical ethics, through our devoted values and pioneering applications we would like to set an example for the Turkish healthcare sector.

To maintain a respectble name in public is very valuable for us. Consequently, the name of Acıbadem,besides being a source of pride for all of us reflects the notion trust at very place.

Appreciation of the employee
We are particular in working with self-sacrified employees who have chosen the mission of serving to human healthcare and highly respects his profession and institution.

We appreciate the Acıbadem personnel as inviduals. We strive towards providing an atmosphere in which they can show and continuosly improve their competence and knowledge while we try to meet their moral and financial needs.

In our institution where all ideas are shared freely through a constructive and trustworty environment, we would like to have all our employees actively participate in decision making process.

Teamwork and Support
As individuals from different professions we believe in completing each other for common goals and purposes. As individuals we always feel the same level of responsibility for the results of our own actions.

We give priority to establishing teams who support each other at every subject in overcoming obstacles with full solidarity. While creating the best solutions for Acıbadem through professinal teamwork, we also develop ourselves as individulals.

Leadership
In order to reach our objectives and maintain a healthy growth, we are aware of our need for new leaders at every level of our institution who use initiative, provide reliable and fast solutions on time and take advantage of possibilities and opportunities. We fully support the avilability and training of these potential leders and widening of leadership concept.

Our leaders assume an active role in the process,give importance to the implementation of strategic decisions, set example to others,support their developments and highlight the success of team members.