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CONTACT FORMS

We Listen to You

As Acıbadem Healthcare Group, you can report your requests, suggestions, thanks and complaints by filling out the form below or by contacting us at +90 444 55 44 so that we can provide you with a better and higher quality service.

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HEAD QUARTER

  • Acıbadem Healthcare Group Head Quarter
    Acıbadem Healthcare Group Head Quarter

    Address: Atatürk Mah. Feza sok. No:3 Ataşehir / İSTANBUL

    Phone: +90 216 643 9333 (9334 - 9335)

    You can call +90 444 55 44 to book an appointment.

Acıbadem Health Point

  • Albania, Tirane

    Address : Rruga Abdi Toptani ''Torre Drin Center'' Tirane Shqiperi, 1023, Tirane.

    Phone : +355 69 56 29 686 / +355 69 226 65 25

    E-Mail : albania@acibadem.com

  • Algeria, Algiers

    Address : 126 Rue Didouche Mourad N° 01 Alger Centre 16000, Algiers, Algeria.

    Phone : +213(0) 661 89 80 69 / +213(0) 781 26 58 68

    E-Mail : acibademalgeria@gmail.com

  • Austria, Wien

    Address : Zieglergasse 6 1070 Wien.

    Phone : +43 1 522 62 77 / +43 664 357 00 50

    E-Mail : wien@acibadem.com

  • Azerbaijan, Baku

    Address : S.Vurgun str, 36 , Nasimi Rayonu, Baku.

    Phone : +994 12 595 96 81 / +994 55 222 95 81 / +994 50 754 69 65

    E-Mail : azerbaijan@acibadem.com

  • Azerbaijan, Gence

    Address : Memmed Xelefov str, 4. Mikrorayon, bina 15/26, Gence.

    Phone : +994 22 255 07 06 / +994 50 754 69 64 / +994 51 232 3662

    E-Mail : azerbaijan@acibadem.com

  • Belgium, Brussels

    Address : Chaussée de Haecht 97, 1030 Schaerbeek - BRUXELLES.

    Phone : +32 471 90 60 12

    E-Mail : brussels@acibadem.com

  • Bosnia and Herzegovina, Sarajevo

    Address : Sarajevo, street Kalmija Baruha no. 3A. 71000 Sarajevo.

    Phone : +387 332 230 13 / +387 60 331 83 24

    E-Mail : bosnia@acibadem.com

  • Bosnia and Herzegovina, Tuzla

    Address : Maršala Tita 84/1 75 000 Tuzla.

    Phone : +387 354 812 75 / +387 65 00 22 44

    E-Mail : bosnia@acibadem.com

  • Bulgaria, Burgas

    Address : Ulitsa Tsar Simeon I, 12 Burgas.

    Phone : +359 877 9 59040

    E-Mail : acibadem.burgas@gmail.com

  • Bulgaria, Sofia

    Address : Patriarch Evtimiy’’ 55, 1463 Sofia.

    Phone : +359 28511228 / +359 885 99 77 79

    E-Mail : bulgaria@acibadem.com

  • Bulgaria, - Plovdiv #1

    Address : Bulgaria, Plovdiv, Plovdiv, bul. Tsar Boris III Obedinitel, 145, 4000 .

    Phone : +359 (32) 207 666

    E-Mail : nayen.halil@acibadem.com

  • Bulgaria, - Plovdiv #2

    Address : 4000 Plovdiv, Emil de Lavale Str 2.

    Phone : +359 326 601 92 / +359 87 711 0207

    E-Mail : bulgaria@acibadem.com

  • Cameroon, Yaounde/Cameroon

    Address : La rue d’ecole publique Bastos. (En face de l’hotel diplomate).

    Phone : +237674545888

    E-Mail : cameroon@acibadem.com

  • Cote d’Ivoire, - Abidjan

    Address : Boulevard LATTRILLE, Immeuble K-GARDEN, Cocody Deux-Plateaux, Abidjan, COTE D’IVOIRE.

    Phone : +225 0710011105

    E-Mail : arafat.soubiane@acibadem.com

  • Croatia, Rijeka

    Address : Hilton Rijeka Costabella Beach Resort & Spa, Opatijska ul. 9, 51000, Rijeka, Croatia.

    Phone : +385 51 565 264

    E-Mail : rijeka@acibadem.com

  • Croatia, Zagreb

    Address : Lovinčićeva ulica 3d, 10000 Zagreb Croatia.

    Phone : +385 1 4242 430

    E-Mail : zagreb@acibadem.com

  • Ethiopia,Information Office Addis Ababa

    Address : Bole Medhanialem Church, Hibret/United Insurance Bldg-2nd Floor Addis Ababa, Ethiopia.

    Phone : +251 098 04 747 47 / +251 096 64 180 08

    E-Mail : etiyopya@acibadem.com

  • France, - Paris

    Address : 9 Rue Bausset 75015, Paris, France, 75015.

    Phone : +33 9 53 22 88 89

    E-Mail : france@acibadem.com

  • Georgia, Tbilisi

    Address : 58, Chavchavadze Avenue., - 0162 Tbilisi, Georgia.

    Phone : +995 322 158 500

    E-Mail : georgia@acibadem.com

  • Georgia, Kutaisi

    Address : Tamar Mepe Sokak No: 60.

    Phone : +995 431 258 500

    E-Mail : georgia@acibadem.com

  • Georgia, Batumi

    Address : V. Gorgasali Street 156, Batumi.

    Phone : +995 422 22 30 00

    E-Mail : georgia@acibadem.com

  • Germany, Dusseldorf

    Address : Oststrasse156, 40210 Dusseldorf.

    Phone : +49 157 365 635 04 / +49 211 355 896 00

    E-Mail : dusseldorf@acibadem.com

  • Germany, Berlin

    Address : ACIBADEM Healthcare Group, Potsdamerstraße 141, 10783 Berlin.

    Phone : +49 157 833 433 07 / +49 30 224 888 00

    E-Mail : berlin@acibadem.com

  • Indonesia, Jakarta

    Address : Tamara Centre Suite 14-02, Jl. Jend. Sudirman Kavling 24, Jakarta 12920.

    Phone : +62 811189922 / +62 5207520

    E-Mail : hasni.hutagalung@acibadem.com

  • Iran, Tabriz

    Address : Tabriz, Valiasr, Homafar St, Shabahang Alley, No: 29, first floor.

    Phone : +98 413 327 4484

    E-Mail : negin.attaran@acibadem.com

  • Iraq, Dohuk

    Address : Gre basè, Horses square, beside Asiacel Co. and Baghdad bank..

    Phone : +964 750 827 8668

    E-Mail : duhok@acibadem.com

  • Iraq, Erbil

    Address : Doktorlar Cad. Noor medikal Apartman /Erbil.

    Phone : +964 751 523 64 07 / +964 751 033 08 28

    E-Mail : erbil@acibadem.com

  • Kazakhstan, Almaty

    Address : Kabanbai Batyr St 96, Almaty, Kazakhstan.

    Phone : +7 778 638 22 00 / +7 727 272 31 16 / +8 727 261 52 47

    E-Mail : kazakhistan@acibadem.com.tr

  • Kazakhstan, Shymkent

    Address : Проспект Республики 10.

    Phone : +7 7015505944

    E-Mail : kazakhistan@acibadem.com.tr

  • Kosovo, Prishtine

    Address : Rruga: “ İbrahim Lutfiu”, 2C Pristina Kosovo, Pristina 10000.

    Phone : +383 382 340 04 / +383 495 634 00

    E-Mail : kosovo@acibadem.com

  • Kuwait, Kuwait

    Address : Official Representative - Eman Khalaf.

    Phone : +965 9933 6005

    E-Mail : kuwait@acibadem.com

  • Kyrgyzstan, Bishkek

    Address : Manaschy-Sagynbay street No: 101/1 Bishkek, Kyrgyz Republic.

    Phone : +996 312 624 588 / +996 702 000 252

    E-Mail : kyrgyzstan@acibadem.com

  • Kyrgyzstan, Osh

    Address : Aliyeva 104, building â–144 Osh, Kyrgyz Republic.

    Phone : +996 702 000 252

    E-Mail : kyrgyzstan@acibadem.com

  • Moldova, Chisinau

    Address : Strada Alexandru Bernardazzi 59, Chișinău, cod poştal 2009, Moldova.

    Phone : +373 6 0999 144

    E-Mail : info.md@acibadem.com.tr

  • Montenegro, Podgorica

    Address : Vaka Djurovica bb, Grdaski stadion. Podgorica.

    Phone : +382 68 880 406 / +382 68 880 418

    E-Mail : montenegro@acibadem.com

  • North Macedonia, Skopje

    Address : Ul. Bul. "Partizanski Odredi" br. 14-a, Skopje - Centar, North Macedonia.

    Phone : +389 70 258 416

    E-Mail : macedonia@acibadem.com

  • North Macedonia, Sistina Hospital

    Address : Skupi 5a, Skopje 1000 Sistina Hospital.

    Phone : +389 23099599 / +389 70258416

    E-Mail : macedonia@acibadem.com

  • Romania, Bucharest

    Address : Bucuresti Str.Nicolae Golescu Nr 17 Etaj 2 Sector1.

    Phone : +40 730 519 254 / +40 021 313 99 38

    E-Mail : info.ro@acibadem.com.tr

  • Romania, Iaşi

    Address : Şoseaua Ştefan Cel Mare şi Sfant No 4, Bloc A 19 / Parter / Exclusive Residence.

    Phone : +40 739 883 640 / +40 332 149 972

    E-Mail : info.iasi@acibadem.com

  • Romania, Cluj Napoca

    Address : str. Regele Ferdinand nr 30, ap 12.

    Phone : +40 264 701 754

    E-Mail : info.cluj@acibadem.com.tr

  • Romania, Constanta

    Address : B-dul Tomis Nr.137, Bl.LV1, Capitol, Constanta.

    Phone : +40 241 660 888 / +40 736 658 121

    E-Mail : info.ct@acibadem.com.tr

  • Romania, Timisoara

    Address : Str. Eroilor de la Tisa nr.8 Timisoara.

    Phone : +40 356 401 089 / +40 731 367 778

    E-Mail : info.tm@acibadem.com

  • Russia, Moscow

    Address : Bolshaya Yakimanka,26; Moscow, Russia.

    Phone : +7 495 135 82 80 / +7 915 237 99 14

    E-Mail : marina.yilmaz@acibadem.com

  • Russia, Grozny

    Address : Kadırova 137 korp, 3.

    Phone : +79298905056

    E-Mail : Khava.mutsalova@acibadem.com

  • Russia, Argun

    Address : Adres : T. İsrapilova, 1.

    Phone : +79298905056

    E-Mail : iman.demirci@acibadem.com

  • Russia, - Kazan

    Address : Russia, Tatarstan, Kazan, Hadi Taktash, 2, 420059.

    Phone : +7 (906) 111-19-10

    E-Mail : anna.aslan@acibadem.com

  • Serbia, Belgrad

    Address : Ulica Bregalnička 16, Belgrade, Serbia.

    Phone : +381 62 820 8151

    E-Mail : serbia@acibadem.com

  • Serbia, Nis

    Address : Rajićeva 12, 18000 Niš, Srbija.

    Phone : +381 60 33 99 315

    E-Mail : serbia@acibadem.com

  • Serbia, Novi Sad

    Address : Bulevar Patrijarha Pavla 89.

    Phone : +381 21 270 53 13 / +381 60 33 99 425

    E-Mail : serbia@acibadem.com

  • Slovenia,Acibadem Call Center in Slovenia

    Address : Prihaja Kmalu....

    Phone : +385 51 565 264 / +90 216 544 29 88

    E-Mail : slovenia@acibadem.com

  • Spain, Madrid

    Address : Calle Raimundo Fernandez Villaverde 29, 28003 Madrid, Spain.

    Phone : +34 673 04 23 43

    E-Mail : tanya.nevenova@acibadem.com

  • Spain, Barcelona

    Address : Carrer del Comte Borrell 204 L´Eixample, 08029 Barcelona, Spain.

    Phone : +34 930 256872

    E-Mail : spain@acibadem.com

  • Tajikistan, Dushanbe

    Address : Tajikistan, Dushanbe, Dushanbe, Ayni street, 46,734000.

    Phone : +992 (44) 650-1717 / +992 (98) 680-1717

    E-Mail : tajikistan@acibadem.com

  • Uganda, - Kampala

    Address : Acacia Mall Building, Floor LG2. 12 Street Plot 8A-12A Cooper Road P.O. Box 148877, Kampala, UGANDA.

    Phone : +237 697 592 650

    E-Mail : uganda@acibadem.com

  • Ukraine, Kiev

    Address : Bulvarno-Kudryavskaya 14, office 1, Kiev / Ukraine.

    Phone : +380 93 955 48 40

    E-Mail : ukraine@acibadem.com.tr

  • Ukraine, Lviv

    Address : Dzhokhara Dudaieva, 9, Liviv.

    Phone : +380 322 61 09 09 / +380 676 22 22 75

    E-Mail : ukraine@acibadem.com.tr

  • United Kingdom, London

    Address : 68 Great Portland St, London W1W 7NG.

    Phone : +44 7387 680090 / +44 2073 236665

    E-Mail : london@acibadem.com

  • Uzbekistan, Tashkent

    Address : Ozbekistan. Tashkent İndex 100000 Mirzo Ulugbek district C1 19/2.

    Phone : +998 951 445 445

    E-Mail : Oezbekistan@acibadem.com

  • Uzbekistan, Samarkand

    Address : Mirzo Ulugbek, 140.

    Phone : +998 66 234 41 71 / +998 90 503 79 29

    E-Mail : Oezbekistan@acibadem.com

  • Uzbekistan, Bukhara

    Address : İbrahim Muninov Street No:7 Flat 7.

    Phone : +998 553154 44

    E-Mail : Oezbekistan@acibadem.com

FOR INTERNATIONAL PATIENTS

FOR INTERNATIONAL PATIENTS

Acıbadem Healthcare Group offers a worldwide example for integrated special healthcare system model. Every year, Acıbadem welcomes patients from all over the world to receive treatment. Our International Patient Services Center is designed as a "one stop service center" where your healthcare journey will start. Acıbadem Healthcare Group offers variety of services for international patients. Our services include consultations, diagnostic services, billing and insurance, travel and inpatient admission arrangements and translation services. Click here to visit >>

INFORMATION FORM WITH REGARD TO OBTAINING AND PROCESSING OF PERSONAL DATA

Acıbadem Sağlık Hizmetleri ve Ticaret A.Ş. (“Acıbadem”) and Acıbadem’s controlling shareholders, parent companies and affiliates (hereinafter to be collectively referred to as “Acıbadem Group”) may, acting as “Data Supervisor” under the Law on Protection of Personal Data no. 6698 (the “Law”) and other pertinent laws and regulations, process your personal data within the following frame and in strict compliance with the Basic Healthcare Services Law no. 3359, the Governmental Decree-Law on Organization and Duties of the Ministry of Health and its Affiliated Companies no. 663, the Private Hospitals Regulation, and other regulations of the Ministry of Health, and other applicable laws and provisions.

1. Obtaining and Processing of Personal Data, and Purposes of Processing:

Your personal data is collected and obtained verbally, in writing, or in visual or electronic media, through call center, internet site, verbally, in writing or similar other channels for conduct of such services as protection of public health, preventive medicine, medical diagnosis, treatment and maintenance services offered by Acıbadem Group, or for planning and management of healthcare services and financing, and in accordance with the fields of business of Acıbadem Group Companies. Your general personal data and special personal data, especially your healthcare data, may be processed by the Group to a limited extent for all and any purposes, including, but not limited to, the following purposes:

All kinds of your personal data obtained by Acıbadem Group (including, but not limited to, your special personal data) may be processed for the following purposes:

Your personal data obtained and processed pursuant to the applicable laws and regulations may be transferred to physical archives and/or information systems of Acıbadem or Acıbadem Group and may be kept and stored both in digital and in physical platforms.

2. Transfer of Personal Data

Your personal data may be shared by Acıbadem and Acıbadem Group with companies included in Acıbadem Group or with private insurance companies, Ministry of Health and its sub-units, Social Security Agency, Security General Directorate and other security forces, General Directorate of Population and Census, Turkish Pharmacists’ Association, courts and all kinds of other juridical authorities, central etc. third parties, your authorized representatives and agents, and third parties offering consulting and advice services to us, including, but not limited to, lawyers, tax and financial consultants and auditors, and our business partners and other third parties acting in cooperation with us for further development or performance of healthcare services for the purposes cited above, also including regulatory and supervisory bodies and authorities, and official authorities, for the purposes of processing listed above, in accordance with the Law and other applicable laws and regulations.

3. Methods and Legal Causes of Obtaining of Personal Data

Your personal data are collected and processed in all kinds of verbal, written, visual or electronic media, for the purposes listed hereinabove, and for performance of all kinds of works included in the fields of business of Acıbadem within the legal framework, and accordingly, for full and proper performance of all kinds of contractual and legal duties and obligations of Acıbadem. Legal causes of collection and acquisition of your personal data are the pertinent provisions of:

Furthermore, as stipulated in 3rd paragraph of article 6 of the Law, personal data relating to health may also be processed by persons under secrecy obligations or by authorized official entities and organizations, without being liable to receive prior explicit consent of the relevant purpose, only for protection of public health, preventive medicine, medical diagnosis, treatment and maintenance services, and for planning and management of healthcare services and financing.

4. Your Rights Regarding Protection of Personal Data

Pursuant to the Law and other relevant applicable laws and regulations, you are entitled:

If at any time you use any one or more of your aforesaid rights, the relevant information will be transmitted to you clearly and in an understandable manner, in writing or in electronic media, by using the communication data and information provided by you.

5. Data Security

Acıbadem protects your personal data in full and strict compliance with all technical and administrative security controls required to be taken in accordance with information security standards and procedures. Said security actions and measures are taken and provided at a level appropriate for the probable risks by also taking into consideration the technological possibilities.

6. Complaints and Communications

Your personal data are protected within the frame of the available technical and administrative possibilities, and the required security actions and measures are taken and provided at a level appropriate for the probable risks by also taking into consideration the technological possibilities.

By filling in the “Application Form Pursuant to the Law on Protection of Personal Data” given at the , “https://www.acibadem.com.tr/acibademonline/hastaverilerinkorunmasi.html” web address, you may transmit and submit your legal requests:

You are hereby kindly requested to transmit your legal requests under the Law by filling in the “Application Form Pursuant to the Law on Protection of Personal Data” given at the https://www.acibadem.com.tr/acibademonline/hastaverilerinkorunmasi.html web address and sending it to us by the communication means set forth in the form.

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